1.1 This website is operated by the Institution of Water Officers (IWO). IWO is a professional body for people employed in the water, wastewater and associated industries and is registered in England and Wales as a Company Limited by Guarantee.
Its registered office is 4 Carlton Court, Team Valley, Gateshead, Tyne and Wear, NE11 0AZ, company registration number 539193.
IWO is registered for VAT purposes, registration number GB 389 5033 20.
1.2 If you have any queries relating to your registration with and use of this website, please contact info@iwo.org.uk .
2.1 This website is copyright of the Institution of Water Officers (IWO).
2.2 All intellectual property and copyrights in the design and layout of this website and the material and information published on its pages are vested in IWO. You may not copy any part of this site or carry out any other act in relation to any part of the site that is prohibited by copyright other than the following:
(a) You may print or download to a local hard disk any page, for your personal and non commercial use only
(b) In material issued to third parties you may quote from this site provided that such quote is not used in a misleading context and that you give due accreditation to the author and to IWO.
3.1 The material and information contained on this website are for general information purposes only. You should not rely upon the material or information on the website as a basis for making any business, legal or any other decisions. Whilst we endeavour to keep the information up to date and correct, IWO makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such material is therefore strictly at your own risk.
3.2 IWO will not be liable for any false, inaccurate, inappropriate or incomplete information presented on the website, save for death or personal injury arising from IWO's negligence.
3.3 Although every effort is made to keep the website up and running smoothly, due to the nature of the Internet and the technology involved, IWO takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues (or otherwise) beyond its control or for any loss or damage suffered (save for death or personal injury resulting from its own negligence) as a result of the use of or access to, or inability to use or access this website whatsoever.
3.4 Certain links in this website will lead to websites which are not under the control of IWO. When you activate these you will leave this website. IWO has no control over and accepts no liability in respect of materials, products or services available on any website which is not under the control of IWO.
3.5 To the extent not prohibited by law, in no circumstances shall IWO be liable to you or any other third parties for any loss or damage (including, without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of or inability to use, this site or any of the material contained in it.
3.6 These disclaimers and exclusions shall be governed by and construed in accordance with English law.
4.1 IWO recognises that your privacy is important to you. IWO is registered with the Information Commissioner under the Data Protection Act 1998, and is committed to respecting your online privacy. We will apply appropriate protection and management of any personally identifiable information you share with us. The information you submit will be kept confidential and with the highest standards of security once it reaches our server.
4.2 Any personal information provided by you to IWO through your registration and use of this website will only be used for the following purposes by IWO:
(a) Updating and enhancing membership records and those of other related IWO activities
(b) Defining areas of interest to you and improving the website to meet users' habits and requirements and compiling information relating to users' movements across the website
(c) Advising you of other products or services which may be of interest
Any personal information received from you will be retained by us and not sold transferred or otherwise disclosed to any third party, unless such disclosure is required by law or other court order. We shall also give you the opportunity to remove yourself from any of our mailing lists at any time.
4.3 This data protection and privacy policy statement relates solely to the information provided by you on this website. This information includes your registration details, any additional information you choose to submit and the information IWO gathers by tracking your movements across the website.
4.4 When registering for online services you will receive a Personal Identification Number (PIN) and will choose a password for subsequent access to these services. The services and information available to you will be governed by the relationship you have with us.
4.5 This privacy policy is not intended to, and does not, create any contractual or other legal rights.
4.6 You agree to indemnify and to keep IWO indemnified from and against any costs, claims, demands, expenses and liabilities suffered by IWO arising from or which is directly or indirectly related to your access to and/or use of the website and/or any other person or entity's use of the website where such person or entity was able to access the website using your password.
4.7 IWO conducts market research projects through the use of online surveys. Responses will be anonymous unless you provide any personal information on the questionnaire. If you do provide any personal information (e.g. to enter a prize draw) this will only be used for the purpose(s) stated on the questionnaire. The identities of individual respondents and their answers will be treated as confidential and will only be used for research purposes, unless the respondent expressly requests or permits otherwise. Co-operation is voluntary at all times. The information you provide will be processed by IWO in accordance with the Data Protection Act 1998.
